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IS THERE AN AGE LIMIT FOR ATTENDEES?

NEW: Fanfest no longer has 18 year old age limit for general entry. But you have to be 18 years or older to enter the Party on Saturday and to participate in Pub Crawls. And please note that the legal drinking age in Iceland is 20 years.


WHAT IS FANFEST?
Fanfest brings together players in a massive celebration of the virtual world of EVE Online. Travelers from all around the world gather in one of the most beautiful and unique locations the planet has to offer. Allies and rivals alike set aside their in-game differences to share drinks with one another and forge new friendships. CCP developers mingle with the community, always up for "talking shop" and getting to know the players.

WHEN AND WHERE IS FANFEST 2014?

The event will take place on May 1 - 3, 2014 at the Harpa Concert Hall and Conference Centre located at Austurbakki 2, 101 Reykjavík, Iceland.

Opening Hours: Thursday, May 1: 10.00 - 22.00+ / Friday, May 2: 10.00 - 22.00+ / Saturday, May 3: 10.00 - late


HOW MUCH DOES A FANFEST TICKET COST?

Fanfest tickets cost 175 USD / 130 EUR / 110 GBP /  5500 Rubles with Sisters of EvE (spouse) tickets costing more. Please check out the early-bird and PLEX options for lower/different pricing.


WHAT IS SISTERS OF EVE AND WHY IS IT MORE EXPENSIVE?

The Sisters of EVE program is a chance for players to bring their wives, husbands, boyfriends, girlfriends, or just friends, to accompany them on the trip to Iceland and participate in this most adventurous of excursions. We take this group on a guided tour on the Friday of Fanfest with CCP Devs tagging along. Not only that, but SoE pass holders are invited to join in at the Party at the Top of the World on Saturday night! The higher ticket price covers the SoE package only and does not grant entry to Fanfest. A normal ticket is needed to go to Fanfest as well.

 


WHEN & WHERE CAN I BUY FANFEST TICKETS?

You can get your Fanfest tickets here via EVE Online account management.


HOW DO I RECEIVE MY TICKET?

Once you make a purchase via our ticket sales you get a confirmation number/payment ID. Bring the number and matching photo ID to Harpa Conference Centre. Registration and ticket pickup will be available starting Thursday, May 1, and will continue throughout each day of the event. CCP will not be mailing the access passes out.

 

For Golden Circle, simply arrive at the venue and head to the buses. Bring the same payment number and photo ID. Tour operator will have your info and you are good to go.

 

Same applies to all the other events. A list with those who have bought tickets. Bring payment number and personal identification.


WHAT ACTIVITIES WILL BE AT FANFEST 2013?

Fanfest will offer attendees a chance to enjoy discussion panels and presentations with EVE developers, competitive and casual EVE and DUST 514 PvP tournaments for players to showcase their talents, entertaining community events (Poker Tournament, Charity Dinner with CEO and Devs, and more), commemorative merchandise from the EVE Store, Round Table discussions, the infamous Pub Crawl with a Dev, Party at the Top of the World, and much more.


HOW MANY TICKETS CAN I BUY?

You can buy one normal Fanfest ticket per account provided we have any left. You have to be physically present at Fanfest 2014 to pick up your ticket.


WHAT DO I GET FOR THE COST OF A TICKET?
Each Fanfest ticket includes a Fanfest access pass that grants access to Fanfest and the Party at the Top of the World. Attendees will also get a Fanfest goody bag containing exclusive stuff. More details on the contents of the goody bag will be revealed later. Please be aware that transportation and accommodations are not included with the cost of any Fanfest ticket.

WHAT SHOULD I DO ABOUT HOTEL ACCOMMODATIONS AND TRANSPORTATION?

Transportation to the event will be up to you. Please check out the official Fanfest 2014 Hotel and Travel partners, Center Hotels and Icelandair, for good deals and excellent service.


CAN I BRING MY COMPUTER/LAPTOP, MP3 PLAYER, CAMERA, OR VIDEO CAMERA TO FANFEST?

Yes you can! The Harpa Conference Centre even has free wi-fi that you can use while you are there. Attendess will NOT be allowed to bring weapons, alcohol, drugs, fireworks, glass bottles, cans, or large containers into Fanfest. Any attendee found to have violated the prohibited items list may be removed from Fanfest.


WHO SHOULD I CONTACT IF I HAVE A QUESTION ABOUT ACCOMMODATIONS FOR PEOPLE WITH SPECIAL NEEDS AT FANFEST?

For information on accommodations for people with special needs at the event, email fanfestsupport@eveonline.com. Please include your question and contact information in your email.


WILL FANFEST BE BROADCAST ON TV OR AVAILABLE TO VIEW ON THE INTERNET THIS YEAR?

We haven't announced any plans for television or Internet broadcasts of Fanfest 2014. Keep an eye on the official Fanfest website any event-related announcements as the festivities draw closer.


TROUBLESHOOTING

For all inquiries regarding payment issues or ticket refund, please contact customersupport@eveonline.com. Remember to include your confirmation ID, question and contact information in your email. Please note we run a non-refund policy.

 

For all other inquiries please contact fanfestsupport@eveonline.com.